It seems that the mighty Microsoft Corp. is in trouble. It also seems that all is not well at GM. In fact, there are already rumblings of discontent at Sony Corp.
What? It can't be you might say. My question to you would be : Why not?
The biggest danger to an organization is when everything is going great. When you are as powerful as Microsoft, it is quite possible that you become complacent, slow to innovate and take your place under the sun for granted. That's why, the most successful organizations are those that are already looking out for new opportunities when there are seemingly no threat to their business or market share.
The worst threat does not always come from the outside. They often come from the inside. Ask Yahoo! they know this very well. Google is hitting them from all sides. Why? Yahoo! failed to translate their initial dominance into continuous improvement. As much as Total Quality Management is important, I believe that for today's organizations, Total Change Ability is also equally critical. Without the ability to change, today's success is a preparation to tomorrow's down-fall.
Malaysia Airlines, Proton and a host of other local players have and are still paying the price for this lack of change ability. Luckily, its never too late to change. More importantly, lets hope the other organizations are able to change before change is forced upon them.
